The Client Challenge
After going through bankruptcy, a large medical group needed to regain its financial footing and promote economic sustainability. With disparate workstreams, conflicting priorities, and no unified vision, leaders knew they needed to make substantial operational changes. But they needed to figure out what would make the greatest impact.
The Solution
The medical group partnered with Greeley, a Chartis Company, to identify operational areas to optimize. Credentialing became a clear priority, especially application management and provider enrollment. Working toward cost savings and cash acceleration, the team identified the financial and operational impacts of key changes. On the staffing side, the team leveraged appropriate staffing levels, created executive-level governance, and provided a cost-benefit analysis of outsourcing. To create efficient workflows, they also aligned and integrated processes and replaced a homegrown system with an integrated software platform.
Client Impact
Armed with a roadmap, the medical group
now has a clear strategy to improve financial performance, increase access, and enhance patient and provider experiences. By following industry best practices and automating workflows, medical group leaders can transform application management and enrollment processes for compliance, efficiency, and scalability.
