Powered to perform
Build MSSD stability and achieve sustained results
Medical Staff Services should be a powerful driver of access and growth.
Instead, it’s often a bottleneck that stalls physician onboarding, delays revenue, and constrains provider recruitment. Behind the scenes, teams are stretched thin by chronic turnover, fragmented processes, inconsistent leadership, and underutilized technology. It’s a model that’s not built to perform.
Forward-thinking organizations are taking a different approach.
Leading hospitals and health systems are reimagining credentialing, privileging, and provider enrollment to build streamlined, tech-enabled Medical Staff Services Departments (MSSD) designed to scale and keep pace with innovation.
Greeley partners with healthcare organizations to modernize and optimize the MSSD.
We leverage the latest technology, accelerate speed to value, and improve the provider experience and first impression of your organization. Backed by deep expertise and a national network of talent, we support advisory and interim needs—but increasingly deliver fully managed services, the model of choice for organizations seeking sustained performance.
Our managed services provide a fully outsourced, end-to-end MSSD that is powered to perform.
We take ownership of operations to ensure stability, drive transformation, remove administrative burden, and position the department to be ready for what’s next.
Proven outcomes from our managed services include:
- Streamlined workflows that reduce Primary Source Verification (PSV) turnaround times to under 15 days
- Eight-figure incremental annual revenue opportunity
- Credentialing and privileging processes aligned with all internal policies and external regulatory requirements
- Fully optimized software and improved data integrity
- Restored trust and operational stability in the MSSD
- Reduced compliance, regulatory, and credentialing risk
From Underperforming to Powerhouse: How a Multi-Hospital Health System Created High-Performing Medical Staff Services
This organization teamed with us to transform Medical Staff Services through outsourcing the entirety of the functions managed by the department.
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By offloading operational complexity, leadership gains the capacity to focus on enterprise priorities, strategic initiatives, and system-wide transformation.
Meet Our Managed Services Leaders
Tim Barger
Tim Barger is President of Greeley. In addition, he leads the firm's staffing solutions division that fills temporarily vacant CMO, director, medical staff services, and compliance positions with experienced professionals.
Sally Pelletier, CPMSM, CPCS
Sally Pelletier serves as Senior Partner, Chief Credentialing Officer, and a dyad leader over the Greeley line of business within Chartis, where she provides strategic oversight and executive leadership for all Greeley consulting and managed services.
Frances Ponsioen, CPMSM, CPCS
Frances Ponsioen is an Associate Partner with Greeley. She brings more than 25 years of healthcare experience to the firm, particularly in the areas of accreditation, regulatory compliance, credentialing, privileging, medical staff services operations, and centralized credentialing operations.
