MSP Institute


This course will prepare Medical Services Professionals who have no or minimum previous experience to work successfully in the hospital environment. The virtual format positively impacts an organization’s education budget, eliminating travel and significant time away while participants engage and collaborate with their peers as well as interact, ask questions, and receive support and encouragement from the presenters. The course includes six learning modules.

Building Strong Foundational Skills and Knowledge for New Medical Services Professionals

Medical Services Professionals (MSPs) play a crucial role in a healthcare organization’s internal structure. Their knowledge of policies, procedures, by-laws, peer review and credentialing of practitioners is critical to ensuring top-tier quality care and community trust. This course is designed to cover major topics that a novice MSP should have knowledge or awareness of in regard to their role.


The curriculum specifically speaks to those MSPs who function in a hospital environment, with no or minimum previous experience in the Medical Staff Services Department and/or exposure to the Medical Staff structure.

Course objectives:
  • Prepare individuals to work successfully as an MSP in the hospital environment 
  • Enumerate the various healthcare environments where credentialing takes place and explore the differences and similarities in required skills and knowledge 
  • Define the required knowledge and resources for working in the field of Medical Services 
  • Present requirements for compliance with federal and accrediting bodies to assist in the development of a thorough and compliant credentialing and privileging program 
  • Provide experience in associated knowledge and skills in general management, management of information, research, basic healthcare law and personal and professional development in Medical Services 


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Chartis Clinical Quality Solutions